# Downlights.co.uk > Downlights.co.uk knowledge base – help articles and documentation. ## Product Information - [Fire Rated Downlight Advice](https://help.downlights.co.uk/en_us/fire-rated-downlight-advice-SJ2zWUIVC.md): The main reason that fire rated downlights exist is that they restore your ceilings original ability to prevent fire from spreading When you cut a hole into yo - [How Many Downlights?](https://help.downlights.co.uk/en_us/how-many-downlights-HJJXWIL4R.md): How Many Downlights Lighting Design If youre planning a new downlight installation for your home or business one of the first things youll need to find - [Integrated Downlights Vs GU10 Downlights](https://help.downlights.co.uk/en_us/integrated-downlights-vs-gu10-downlights-H1g7Z8UER.md): Integrated LED downlights are an all in one product They contain the LED light source an LED driver and the casing in one neat unit A GU10 downlight is - [Guarantee Periods](https://help.downlights.co.uk/en_us/guarantee-periods-S1pfWLLE0.md): All of the products sold on this website are covered by a minimum of 1 year guarantee Many of the products are covered by longer guarantees with some products - [Loft Insulation Over Downlights](https://help.downlights.co.uk/en_us/loft-insulation-over-downlights-rkb7ZI84A.md): Thermal loft insulation can be laid over downlights providing they are either insulation coverable as standard which means the manufacturer states this or the - [Dimmer Switch Compatibility](https://help.downlights.co.uk/en_us/dimmer-switch-compatibility-H1izbLLN0.md): An LED compatible dimmer switch is something that can dim LED lighting products such as LED lamps integrated LED downlights and LED drivers Old dimmer swit - [Home Automation Advice](https://help.downlights.co.uk/en_us/home-automation-advice-HyAzW8IEC.md): A home automation system is something that allows you to control your lights or other electrical equipment remotely Either by a remote control or smartphone Ap - [Brochure Library](https://help.downlights.co.uk/en_us/brochure-library-ryBz8UEA.md): Heres our product brochure library - [Upgrading from Halogen to LED](https://help.downlights.co.uk/en_us/upgrading-from-halogen-to-led-BymXb8I4C.md): If youre considering upgrading your energy hungry halogens to longer lasting low energy LEDs there are a few different ways of doing it Halogens are now ban - [Which Colour Temperature?](https://help.downlights.co.uk/en_us/-r1VXbIU40.md): Choosing the right colour temperature for your room is a matter of taste and is something that you need to make the final decision on Old halogen lights had an - [Building Regulations](https://help.downlights.co.uk/en_us/building-regulations-SJcGbULV0.md): pBuilding Regulations are designed as a safety measure and are a legal requirement They provide builders and installers with guidance and rules to abide by - [Which LED Driver?](https://help.downlights.co.uk/en_us/which-led-driver-SkYfWLLE0.md): If you need help with choosing which LED driver to use here are 5 key factors to consider 1 Type of Output Constant Voltage or Constant Current Const - [LED Tape Advice](https://help.downlights.co.uk/en_us/led-tape-advice-rk_zUU4R.md): pLED tape is a self adhesive light source that can be stuck to any surface Its available in various styles with different LED chip types colour temperature - [Manufacturers Contact Details](https://help.downlights.co.uk/en_us/manufacturers-contact-details-rkfQZL8NA.md): Here are the contact details of the manufacturers that are available at Downlightscouk Ansell Lighting Unit 6B Stonecross Ind Park Yew Tre - [General Downlight Q&A](https://help.downlights.co.uk/en_us/general-downlight-q-a-HJGEBG2TR.md): Heres some general questions and answers about downlights Which downlights Choose downlights based on room size style and light output needs Consi - [Are Under Cabinet Lights Dimmable?](https://help.downlights.co.uk/en_us/are-under-cabinet-lights-dimmable-Byq12ibAA.md): Yes under cabinet lights are dimmable but its the LED driver and dimmer switch that does the dimming You cant dim all types of under cabinet lights as so - [Enhance Your Cooking Space: Top Picks for Kitchen Under Cabinet Light Solutions](https://help.downlights.co.uk/en_us/enhance-your-cooking-space-top-picks-for-kitchen-under-cabinet-light-solutions-BJ4AbnZAR.md): Struggling to find the perfect kitchen under cabinet light Discover how the right lighting not only transforms your cooking space with style and warmth but als - [Bathroom Lighting Ideas & Tips](https://help.downlights.co.uk/en_us/bathroom-lighting-ideas-tips-H1Rk_DMAR.md): Achieving the right mixture of aesthetics and safety is essential for any lighting installation Choosing and installing bathroom lighting fixtures requires a - [Which Beam Angle?](https://help.downlights.co.uk/en_us/which-beam-angle-rJUz8UVC.md): LED lamps and integrated LED downlights are available in a selection of beam angles From narrow beams with 25 degrees to wider beams of 60 degrees and above - [Which Downlights?](https://help.downlights.co.uk/en_us/which-downlights-r1wzWUU4R.md): If you need help with choosing which downlights to order or want to find out more information about them take a look at our LED downlight guide here Our g - [Which LED Light Bulb](https://help.downlights.co.uk/en_us/which-led-light-bulb-BkEYktgnJg.md): Which LED Light Bulb Should You Choose LED light bulbs offer energy efficiency longevity and a variety of options to suit different lighting needs Choosin - [Glossary of Lighting Terms](https://help.downlights.co.uk/en_us/glossary-of-lighting-terms-rkHT4Fgnkg.md): The lighting industry has undergone significant transformation with the evolution from traditional incandescent and halogen technology to modern LED solutions - [Aurora Downlights – Our Top Picks](https://help.downlights.co.uk/en_us/aurora-downlights-our-top-picks-rklEVX5xge.md): Aurora is one of the leading downlight brands in the UK known for their high performance firerated LED downlights Whether youre after a budgetfriendly all - [Do you do a light for above my shower that has a fan in it?](https://help.downlights.co.uk/en_us/do-you-do-a-light-for-above-my-shower-that-has-a-fan-in-it-HkmDFkfxg.md): Airflow Aventa 100T InLine Shower Fan Kit with LED Lamp AirflowAventa100T InLine Shower Fan Kit with LED Lamp Overview The Airflow Aventa 100T is a co - [Energy Efficiency Ratings Explained](https://help.downlights.co.uk/en_us/energy-efficiency-ratings-explained-Bk17pLYrex.md): The energy efficiency rating system was invented in 2012 While it was quite useful for consumers to quickly compare the energy efficiency rating of a similar p - [Choosing the Right PIR Downlight - Quick Guide](https://help.downlights.co.uk/en_us/choosing-the-right-pir-downlight-quick-guide-H1hnu2zoel.md): PIR Passive Infrared downlights turn on when they detect movement and switch off after a set time helping you cut energy use and add handsfree convenience - [How to Order a Kinetic Switch](https://help.downlights.co.uk/en_us/how-to-order-a-kinetic-switch-rJQwtAAogx.md): Gledopto Tuya WiFi LED controller that doesnt require an additional hub This easy to install and cost effective device can be used to control colour changing ## Order & Return Queries - [Items Not Adding to Basket](https://help.downlights.co.uk/en_us/-B1JNW8UNC.md): If you are trying to order something and it wont add to your basket then please check that you have selected all of the product options as many of the items ha - [Shipping Costs and Export Enquiries (VAT)](https://help.downlights.co.uk/en_us/delivery-S1iXZU84R.md): Free Delivery Applies to orders over £50 excluding VAT If the order is below £50 a delivery charge of £5 VAT will be added See delivery zones below for Sco - [Payment Issues](https://help.downlights.co.uk/en_us/-rkzVU8VA.md): If youre experiencing any payment issues please contact us on telephone on 01706 868343 You could also try the following Try an alternative payment method - [No Order Confirmation](https://help.downlights.co.uk/en_us/-rJWNZLINA.md): All of our order confirmations are sent out automatically as soon as you place your order If you havent received your order confirmation firstly please chec - [Return Your Order](https://help.downlights.co.uk/en_us/return-your-order-SkHXUU4A.md): Returns If youre not satisfied with your goods and would like to return them you can quickly raise a return here Just select the order from your acco - [Terms & Conditions](https://help.downlights.co.uk/en_us/-H1UXZULNC.md): Our terms conditions can be located here - [Where's My Refund?](https://help.downlights.co.uk/en_us/-Hy87LU4C.md): Refunds will be issued within 14 days of receipt of goods Refunds of delivery costs will not be issued unless the products are defective or weve sent the item - [Where's My Order?](https://help.downlights.co.uk/en_us/where's-my-order-S1_QZLUVC.md): If all of the items on your order were available from stock and placed before 3PM Monday to Thursday and 2PM on Friday the order should have shipped We have l - [Can I Collect?](https://help.downlights.co.uk/en_us/-rk27ULNA.md): If you would prefer to collect your order you can select Click Collect at the checkout We hold the majority of our stocks at the following address and hav - [Change, Cancel or Make an Addition to my Order](https://help.downlights.co.uk/en_us/-SkgV8INA.md): If your order hasnt yet shipped we can try make changes to it The majority of orders are processed immediately and shipped on the same working day so we need - [Quotations, Bulk Orders & Trade Discounts](https://help.downlights.co.uk/en_us/-r1NVL84A.md): If you require a quotation for your project have a bulk order requirement or are looking for a trade discount Please contact us with your requirements Please - [Invoices](https://help.downlights.co.uk/en_us/-By6QZILVC.md): All orders placed on our website will get a VAT invoice This will automatically be sent by email 24 to 48 hours after the order is dispatched If youve not r - [Delivery Information](https://help.downlights.co.uk/en_us/delivery-information-HJZleohxxg.md): Delivery Information Free Delivery Applies to orders over £50 excluding VAT If the order is below £50 a delivery charge of £5 VAT will be ad ## Contact Us - [Contact Details & Opening Hours](https://help.downlights.co.uk/en_us/contact-details-and-opening-hours-r1u4Z8IV0.md): Downlightscouk is based in Rochdale Lancs if youd like to come and visit us to discuss your enquiry in person here is our address Downlightscouk is - [Contact Form](https://help.downlights.co.uk/en_us/contact-form-rkRPEW1HA.md): To contact us please complete the support form below and well get back to you ASAP We aim to respond to enquires within a few hours Responses can take a whil - [Unsubscribe](https://help.downlights.co.uk/en_us/unsubscribe-SJ6FlT5UA.md): To unsubscribe from SMS text messages just text STOP to the number and youll get immediately removed To unsubscribe from emails we have an unsubscribe link